Your privacy and security is very important to us and we look after the information we hold about you carefully in line with data protection and privacy laws. We’ve set out below more detail on what information we collect about you and how we use that information.
Any reference to "we", "us" and "our" is to Ember Technology Ltd
Ember Technology Ltd is a company registered in Scotland (registered number is SC549072) with registered office at 8 Pentland House, Glenrothes, Fife, KY6 2AH. We are registered on the Data Protection Public Register. Our Data Protection Registration Number is ZA237999. To find out more information about the Data Protection Register, visit the Information Commissioner's Office website.
What information we collect about you depends which of our Services you are using. The information that we may collect includes:
We collect information in two formats:
In addition, in common with many other online services, we and our authorised third parties may use "cookies" and/or other devices to store and sometimes track information about you. For more details about what cookies are, the cookies that we use and how to disable them.
Why we collect it
Used to distinguish users.
Used to distinguish users.
Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.</property-id>
30 seconds to 1 year
Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.
Your information may be used by us and our authorised third parties to:
monitor, develop and improve the Services and/or your experience. This may include personalising the advertising and content you see, based on the details given by you and/or your activity on the Services;
process and deal with any complaints or enquiries made by or about you;
to contact you with service messages. By way of example only, if any of the Services for which you have registered is no longer available, we may contact you to let you know that it has closed and inform you of any similar services offered by us and/or a third party partner on our behalf;
We may pass information about you to other parties as follows:
to third parties authorised by us such as our employees, contractors, suppliers and/or agents including without limitation our customer care teams to administer the Services provided to you by us now or in the future;
where we have your consent to do so, to third party suppliers providing services you have requested following an accident or for marketing communications (see section on "Marketing Communications);
as part of general statistical information about the Services user base, sales patterns, traffic volumes and related matters. These details will not include information personally identifying you;
if there are changes to our business (see section below on “Changes to our business”).
We may also display targeted advertisements based on the personal information that we hold. We do not provide your personal information to advertisers but advertisers and ad serving companies may assume that you meet the targeting criteria for that ad, for example men aged 35-50.
Please note this policy does not cover companies, services or applications that we do not own or control, or to people that we do not employ or manage including without limitation third party websites or applications/widgets (e.g. from “social media” platforms such as Facebook or Twitter) which we link to or offer via our Services, nor does it cover advertisers. Also, it does not cover certain pages and services provided via our Services which are hosted, managed and operated by other parties. These services, applications and third parties may have their own privacy policies and/or terms and conditions of use, which we recommend you read before using any such services. These third parties and services are wholly independent of us and are solely responsible for all aspects of any transaction you may make using such services.
We endeavour to take all reasonable steps to protect your personal information. Where possible we use industry-standard technology to allow for the encryption of sensitive information. Please always think carefully before disclosing information to other users or otherwise making your information publicly available. It is important that you are aware that any information you disclose to another user may then be disclosed by that user. We have no responsibility or control over the contents of communications made between users of our Services.
Where you register your details for certain Services and open a user account that you can then use to access and log on to use those Services, you may change or update your login and password or other details at any time via your account. If you are not registered for these Services but wish to amend your details then please contact us (see “Contact Us” section below). You must make sure that you update your details as soon as possible with any and all relevant changes.
You can email us with any questions, queries or complaints at firstname.lastname@example.org